I tried something new this week that gave me a glimpse of where AI is headed but it also made me a little uncomfortable.
I used Muse, a new Facebook bot, to help manage my ESPN fantasy football team.
I gave it my login information and watched as it navigated ESPN just like I would. It reviewed my lineup, looked at my opponent, recommended changes, made adjustments and even suggested trades. And as a result of those specific changes, I won.
Now I have it set to review my team every Thursday at 7 p.m and it allows me to approve or reject changes, then it does them.
What I like most isn’t just that it does the work. It explains why it’s making certain recommendations, so I’m actually learning something along the way.
For fantasy football, I’m comfortable with that level of access but for my bank account, credit cards or purchasing things on my behalf, I’m not there yet.
What happens when an AI agent makes the wrong purchase? Transfers money somewhere it shouldn’t? Shares information I didn’t intend to share? Or simply misunderstands what I asked it to do? And who is responsible when something goes wrong?
The technology is moving quickly to not only answer questions but actually complete a task like scheduling an appointment, comparing prices, sending emails.
I think that’s incredibly useful. But there is a big difference between trusting AI with my fantasy football lineup and trusting it with my financial life Right now, I’m comfortable giving AI some control. I’m not ready to give it complete control.
The technology is evolving faster than the rules, safeguards and accountability.
